Monthly Archives: September 2010

CRM and Predictive Dialer Integration

Posted on September 1, 2010 | By Voicent Support

We have our inhouse CRM system and would like to incorporate Voicent predictive dialer. We have reviewed the gateway API and VoiceXML, which seem to be OK to accomplish the task. Just want to confirm this is the correct way … Continue reading →

Posted in Predictive Dialer |