Monthly Archives: July 2011

Remote Agent No Audio

I JUST ACTIVATED THE REMOTE AGENT IN ANOTHER COMPUTER OUTSIDE OF MY NETWORK, I AM ABLE TO LOG IN, HOWEVER I GET AN CALL BUT HEAR NO SOUND AT ALL, CAN YOU PLEASE HELP. The audio between RemoteAgent and the … Continue reading

Posted in Predictive Dialer |

Multiple lines for internet calling

how come i need multiple telephone lines if am using the internet to make calls For internet calling, there is no need for physical telephone lines. All you need is internet connection. Since Voicent software supports VOIP, Skype, and physical … Continue reading

Posted in Predictive Dialer |