Monthly Archives: April 2012

Failed to get response from SIP service

Posted on April 26, 2012 | By Voicent Support

I am testing out the free version of Broadcast By Phone in order to evaluate it for a possible purchase.I have created a Skype Manager account, subscribed to a single channel, purchased Skype Credits, and transferred a reasonable number of … Continue reading →

Posted in Call Center Software, Predictive Dialer, voip |

How can a call center help your business?

Posted on April 21, 2012 | By info

Running a business is not easy; it takes time and dedication to fully establish a profitable business. And with profitable businesses, they are likely to have a large number of clients. Do your employees have time to answer questions or … Continue reading →

Posted in Call Center Software |

Outbound campaign recording archive

Posted on April 20, 2012 | By Voicent Support

We need to be able to keep extended recording history from our outgoing campaigns. I’ve enabled recording all calls on the gateway but see no option for creating an archive or backup of any kind. Ideally for what we do … Continue reading →

Posted in Predictive Dialer |