Monthly Archives: February 2014

Set up call disposition rules for predictive campaigns

Posted on February 3, 2014 | By Voicent Support

In the upcoming 9.1.0 release, you can setup call disposition rules for predictive campaigns that started from Voicent CRM. Here are the steps: Step 1. Define and Start a Predictive Campaign From Voicent CRM, choose Find from the main menu. … Continue reading →

Posted in Call Center Software, Predictive Dialer |