Monthly Archives: April 2015

A lot of people wonder how shifting to the cloud should reduce your call drop rate, after all the same people still man the phones. The answer lies behind understanding the principle behind automatic resource provisioning. This is a standard … Continue reading →

From what used to be just a “good to have” capability has now transformed into a tool that most companies need to have – that’s what Customer Relationship Management software has become. It has been seen that not all companies … Continue reading →

Integration has been known by every marketer to be a tool of immeasurable potential. By integrating marketing automation with a CRM (Customer Relationship Management) system, engineering a program that can drive adequate traffic, prioritize leads and computer end-to-end results can … Continue reading →