Voice application development platform

Our company is looking for a voice application development tool, which should meet following demands:

1. Generated voice application should work on Avaya Voice Platform as well as on Genesys and Cisco Voice Platforms

2. This tool should provide easy to use Web interface for development tasks

I would appreciate it if you could let me know about such a product.

The product that fits your specification is called IVR Studio, which is a GUI based design platform for interactive voice applications. Included in the product, is an inbound license for Voicent VoiceXML gateway. We have a lot of samples, both inbound and outbound tutorials, and reference online under the developer section

The IVR development platform supports database integration, Java programming interface, and many other extension methods.

All Voicent products support web interface (HTTP), so does Voicent Gateway. There is a built in web interface in IVR Studio. It is possible to develop an IVR application, integrated with your website, with little programming.

Voicent platform support any SIP based VOIP system or service. So as long as your system is standard based VOIP, you should be able to use Voicent software for your IVR application.

You can download the IVR software and give the above mentioned product a try.