IVR to answer customer questions

I’m interested in your products. I own a small business and handle a fairly large number of calls which use up most of my time. I need a software that could help me set up an Interactive response system. So that when customers call they call easily navigate through and obtain the info they need and that i would only be ringed in a case where they could not find an answer to what they are looking for in the interactive menu.

I wanted to know which product would i need and how much it would cost me. I currently use a VOIP toll free number; would that be compatible with the service i’m looking for ? Thank You

The product you need is called IVR Studio, which is a tool for designing and deploying IVR applications. The price for the product is listed in our online store.

You can also download the software the give it a try. We have a lot of samples included in the product.

Depending on your application, you may need to hire someone to customize IVR Studio for your particular application. For example, if you need your IVR application to link to your web site or custom database, you will need to do some programming. If you do not have anyone on your staff can do that, you can either hire someone online or we can refer some developers for you.