We currently outsource an IVR project with another company that provides the below features. Can you confirm whether these features are available in your IVR Studio product:
When conducting survey questions, when a user wants to change an answer because they accidentally hit a wrong key do they have the ability to backup in a […]

Can you tell me if there is a standalone IVR/telephony application that will do the following:
1. Accept an after hours call
2. Prompt caller for name, telephone number, and issue being reported
3. Application then begins calling a list of support engineer’s cell phones. There will be 4 engineers on a list to call.
4. […]

I need to run program. When I edit action “Run program” I enter full path to EXE file and add __VG__CALLED_NUMBER__ as command line parameter. But the program is started just like it’s working folder is in another place. It can’t see files in same folder. If I run program manually or force it to […]