IVR for inbound survey

We currently outsource an IVR project with another company that provides the below features. Can you confirm whether these features are available in your IVR Studio product:

When conducting survey questions, when a user wants to change an answer because they accidentally hit a wrong key do they have the ability to backup in a survey to re-answer or change a keypress and the database be updated accordingly.

Yes, you can do that with Voicent IVR Studio. Actually you have a complete control over your applications.

Voicent IVR product contains two part. One is the Voicent Gateway that you can create any VoiceXML based voice applications. The second is the IVR Studio that you can use to create these applications using a graphical user interface. It is similar to a web server + microsoft frontpage that you can use to create any kind of web applications. Voicent Gateway is like a web server, and IVR Studio GUI is similar to Microsoft FrontPage software.

You can take a look at the sample applications included with the software. If you have downloaded the software already, to access these samples, please select the “library” menu from IVR Studio.