Yearly Archives: 2008

Develop IVR application with MySQL

Are there some available IVR “templates” to get the gist of how the various tools are used and integrated? Specifically, more example of how to use the various elements, how to use Prompts and Actions and Variables – Without some … Continue reading

Posted in IVR Developer |

Skype IVR

Starting from release 6, Voicent IVR Studio supports Skype. One advantage of Skype is that you no longer need a physical phone line or a voice modem. You can install Voicent and Skype on your laptop computer and making calls … Continue reading

Posted in IVR Developer, IVR General, IVR Usage |

IVR auto attendant extension assignment

How do I assign extensions to the IVR auto attendant? My main menu is using entries for 1-9… I would like to assign extensions starting with 201… but when I make the key prompt 201… it tells me 2 is … Continue reading

Posted in IVR Usage |