Yearly Archives: 2008

IVR Design element and transition

I have attached a simple version of what I want to do. What I get when I run it are multiple pauses waiting for input at each choice stage. What I want is the following: 1. Make an announcement stating … Continue reading

Posted in IVR General, IVR Usage |

Debug IVR Applications

The application plays wav file “Sorry the system cannot continue due to error, please try again”. and the call hangs up. I have attached the log. The call flow is as follows: Incoming Call -> Main Menu (present speech command) … Continue reading

Posted in IVR Developer |

IVR application integrate with relational database

I would like to write (insert) to a SQL table (MS Access) using JDBC from a IVR Studio program. I believe I can call a Java Method. Can you confirm that would be the proper way and do you have … Continue reading

Posted in IVR Developer |