Monthly Archives: August 2009

Dialer for survey

Posted on August 9, 2009 | By Voicent

I am actually in look out for a dialer software that would help me dial telephone numbers on a random basis and need to make sure that all the telephone numbers need to be called. I would also be helpful … Continue reading →

Posted in IVR Usage, Outbound IVR |

How to call SIP line

Posted on August 6, 2009 | By Voicent

I have downloaded the latest Voicent gateway and installed it successfully on Windows XP machine. I have used SIP based setup for the Voice gateway and the gateway is started successfully. I have installed the timeofday application in the gateway. … Continue reading →

Posted in IVR Usage |

Emergency Call Escalation with Text Messaging

Posted on August 2, 2009 | By Voicent

We are looking for emergency call esccallation. Can we program how long before calling the second, third, fourth, and fifth persons under the call till confirm? Voicent Program has the “call interval” feature that allows you to set the call … Continue reading →

Posted in IVR Developer, IVR Usage |