Dialer for survey

I am actually in look out for a dialer software that would help me dial telephone numbers on a random basis and need to make sure that all the telephone numbers need to be called. I would also be helpful if the software is a bit user friendly for e.g.. if a customer requests a call back the call back time could be fed in so as to make sure that the call is given at that particular time. I am basically looking out such options for a survey process.

For this purpose, you need Voicent BroadcastByPhone autodialer and IVR Studio.

With BroadcastByPhone autodialer, you can generate random phone numbers to call. Once the call list is generated, you can start a broadcast by clicking just a single buttom. All call status will be displayed in real time. For each call, you can designed the call message to ask the callee to leave a voice message. The voice message will be saved on your computer. To listen to it, you can click the link of the audio file from the call status field.

For survey questions, you need Voicent IVR studio to design it.

To find out more about these two program, go ahead and download the software package. Once the programs are installed, you can access a sample/demo of using dialer for survey from the Help > Product Walkthrough menu.