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    Archive for September, 2009

    Handle predefined options

    Wednesday, September 30th, 2009

    Can dialing rules be built to handle a combination of predefined options and passwords when accessing a particular voice mailbox?
    Yes. But this is kind of a workaround. Basically you include commas in your phone number to introduce pause during the dialing. It is similar to the settings for using calling card for phone dialing. Please […]

    Work with a T1 Line

    Tuesday, September 29th, 2009

    I have been testing your software, but skype policies do not allow more than 50 calls per day… We already have a t1 line in place. Would your software work with the t1 line.
    If you are testing release 7, there is no need to go with Skype.
    If you have a T1 line in place […]

    IVR Utilizing ANI

    Thursday, September 24th, 2009

    We need a hardware and software product that will allow us to use a 4 port analog in bound that will capture the caller’s ANI id information (phone number). We need a script that will validate the customer account field and product field. We need a greeting, then client enters account number, keys in […]

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