Yearly Archives: 2009

Use Vonage on Windows Vista

Posted on August 25, 2009 | By Voicent

I purchased and installed voicent 7.x release. I have a vista operating system. Will I be able to use vonage and if so how do I install it in my voicent gateway? Voicent release 7 supports SIP, which is a … Continue reading →

Posted in VOIP |

Navigate Corporate phone system

Posted on August 17, 2009 | By Voicent

There are four main possibilities when calling a number 1) Person picks up 2) Answering machine 3) Corporate phone system 4) Busy Situation 3 When your phone dialer gets a corporate phone system, how does it react? Is there a … Continue reading →

Posted in IVR Usage, Outbound IVR |

Requirements for setting up IVR

Posted on August 14, 2009 | By Voicent

What’s required to setup a 4 line inbound ivr system integrated to a web server? 1.Hardware/software? 2.Communication line?3.Voicent product? The recommended phone service for an inbound IVR system is VOIP, either SIP based or Skype. The hardware requirement for a … Continue reading →

Posted in IVR Usage |