Yearly Archives: 2009

Voice application development platform

Our company is looking for a voice application development tool, which should meet following demands: 1. Generated voice application should work on Avaya Voice Platform as well as on Genesys and Cisco Voice Platforms 2. This tool should provide easy … Continue reading

Posted in IVR Usage, VOIP |

IVR to answer customer questions

I’m interested in your products. I own a small business and handle a fairly large number of calls which use up most of my time. I need a software that could help me set up an Interactive response system. So … Continue reading

Posted in IVR Usage |

Dialer for survey

I am actually in look out for a dialer software that would help me dial telephone numbers on a random basis and need to make sure that all the telephone numbers need to be called. I would also be helpful … Continue reading

Posted in IVR Usage, Outbound IVR |