Yearly Archives: 2009

How to call SIP line

I have downloaded the latest Voicent gateway and installed it successfully on Windows XP machine. I have used SIP based setup for the Voice gateway and the gateway is started successfully. I have installed the timeofday application in the gateway. … Continue reading

Posted in IVR Usage |

Emergency Call Escalation with Text Messaging

We are looking for emergency call esccallation. Can we program how long before calling the second, third, fourth, and fifth persons under the call till confirm? Voicent Program has the “call interval” feature that allows you to set the call … Continue reading

Posted in IVR Developer, IVR Usage |

IVR for medical home health company

We’re a medical home health company interested in an IVR system to monitored our staffs members. We need them to call from patient’s house to log in and log out. System must be able to integrate with SQL database to … Continue reading

Posted in IVR Usage |