Yearly Archives: 2009

Setup Music Onhold for call transfer

Posted on June 17, 2009 | By Voicent

Regarding music on hold…your sample application has a text box for specifying a music or message on hold wave file on the transfer element of an ivr application. Does the shareware version of IVR studio not support this feature? I … Continue reading →

Posted in IVR Usage, PBX |

IVR interface with asp.net and C#

Posted on June 15, 2009 | By Voicent

We are trying to set up an IVR application in to our existing web application developed in asp.net and C# with SQLSERVER.The system should allow the customer to report a key loss by entering his KEYID ,then the application should … Continue reading →

Posted in IVR Usage |

IVR transfer based on entry in a database

Posted on June 4, 2009 | By Voicent

We are trying to set up an IVR application to look up a customer’s agent and then allow the call to be transferred to their agent if they press 1 to confirm. Is it possible to transfer to a phone … Continue reading →

Posted in IVR Usage |