Setup Music Onhold for call transfer

Regarding music on hold…your sample application has a text box for specifying a music or message on hold wave file on the transfer element of an ivr application. Does the shareware version of IVR studio not support this feature? I cannot seem to locate it.

We would like for something to play while a call transfer is in progress so it doesn’t just sound like a dead line.

You probably see that example in Flex PBX software and now you are using Voicent IVR Studio.

To see how to setup music onhold for queued call transfer, please first set it up using Flex PBX, and then import the design to IVR Studio. Comapring with Flex PBX, several elements are needed in order to implement that feature in IVR Studio.