Monthly Archives: March 2015

Make your services easy. Allow your agents and employees to deliver fast and effective customer service by providing your agents with real-time context and the right tools for collaboration. Voicent contact center software, allows you to enhance and personalize all … Continue reading →

  How do you describe success? Obviously, success differs greatly to different people. In most cases, success is a measure of money, when you are rich that means you are successful; this only signifies that one’s effort have generated wealth.  … Continue reading →

For any number of reasons—not the least of which is the relatively large investment required for a new PBX—many businesses have delayed upgrading their PBX. Consequently, you may be living with a phone system that lacks the capabilities and flexibility … Continue reading →