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Inbound IVR with multiple Skype lines
We are experimenting with SKYPE and inbound campaigns mostly. What is the pricing for IVR STUDIO / GATEWAY? On your site it speaks of lines, but I assume that’s analog lines connected directly to the computer running your software. I also read that when using skype you can use multiple inbound/outbound lines with multiple skype accounts… something about having multiple users logged in under skype at the same time.
Long story short, if we wanted to have multiple concurrent calls inbound or outbound using skype, what is the pricing for both professional and enterprise version. Also, what is the main difference between professional and enterprise?
The line applies to both modem or Skype. For modem, it is a physical phone line, and for Skype, it is a separate Skype instance. Each Skype instance is in effect a “line”. So for multiple inbound lines, you need to run multiple Skype instances.
In terms of pricing, first choose the Edition (Professional or Enterprise) of IVR Studio, then choose the number of lines (Skype instances). Please take a look at the IVR Feature Comparison for more details.
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