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Outbound IVR application
1 – Need to create an aplication that contact my leads by phone one day after they fill my web site form with options and tts voice using an MySQL database, then make another automatic contacts by phone when they take another actions.
2 – Want to create this same service for my clients.
What products do I need ? (program in mysql/php) What type of server do I need to implement this ? Is it possible to test before buying? (I downloaded the v7 but there is no API) Please respond ASAP. I need to implement this project in ONE WEEK.
The minimum you need is Voicent Gateway for outbound dialing. Depending on your call volume, you may need more than a single line for the phone calls. Voicent Gateway is a standard based (VoiceXML) developer platform for interactive voice applications. To learn more about this product, please take a look at our gateway tutorial and Gateway tutorial for outbound calls.
It is also recommended to get Voicent IVR Studio to shorten your development cycle. IVR Studio is the GUI based development tool for Voicent Gateway. Among many features that can help you develop your application faster, the tool can automatically generate VXML files, elimiating the need to debug grammar and flow errors.
If your outbound call is pretty straightforward, you maybe able to use AutoReminder or BroadcastByPhone program, both of which have simple command line and web (HTTP) interface. For more details, please see the developer section on the website.
And, yes, you can try all of the above before purchasing.
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