Hosted website application

I wish to create a hosted website application with a database which will trigger telephone calls to workers who will respond with a 5 digit identity code and a 5 digit location code by touch-tone and that this response will update the database with the call time. The voip will probably be skype, one call at a time. The website will be set up and maintained by a single computer that will not be switched on during the website’s live operation. Which of your products and licenses do I need? If I wantcall recipients to resppond by voice do I need any other product? If I want workers to call in do I need any other product?

I an located in the UK.

For the ability to make outbound calls, you need license for BroadcastByPhone. With BroadcastByPhone license, you also get an outbound gateway license.

From what you described, you need to interface with Voicent products at the gateway level. For more information about the gateway interface, such as samples and tutorials, please see the developer section on Voicent’s website.

You could also consider getting Voicent IVR Studio. With IVR Studio, you can design your application using the tool’s graphical user interface (GUI). It is much easier to use the GUI interface to create your application than use the low level gateway interface.

To handle inbound calls, you can get IVR Studio or FlexPBX license, both of which include an inbound gateway license.

So we recommend you get BroadcastByPhone and IVR Studio for your application.