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Make outbound call from inbound IVR
We are aiming to build an application which would accept the response from caller using IVR and based on that response it would make automated calls to pre-defined numbers for that response. Would it be possible to developm such an application using any of Voicent product? If yes, then please let us know, the pricing and support options for the same
Absolutely. Actually, Voicent IVR Studio has a similiar IVR application in Lesson 4 of its tutorial. To have such an IVR application setup, you need Voicent IVR Studio for inbound calls and Voicent BroadcastByPhone auto dialer for outbound calls. IVR Studio also serves as a design environment for both inbound and outbound IVR applications.
The best way to start is to download the software and give it a try. You can start with the product tutorial.
The pricing information is list at Voicent online store. We provide basic product usage email support for free. For developer support, you can get developer annual subscription.
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