Custom service IVR app

I need a custom service that is similar to your survey application. The summary need is to dial an 800 service to gather information on a consolidation loan. Eventually I would like to add a voice recognition capability. The specific steps are:
- call 1-800-xxx-xxxx.
- press 1 for English
- after about five seconds press 2
- enter the 9 digit SSN.
- Record result The automated system reads back your SSN and you press 1 to confirm the number.

You could use Voicent IVR Studio to create such an IVR application. For outbound call, you need Voicent BroadcastByPhone auto dialer.

The best place to start is download the software and take a look at some of the sample applications. Most of the steps to create your IVR application should be straightforward. The following are just usage tips.

1. Create a new design for Broadcast By Phone auto dialer

Select File > New (for Broadcast By Phone). This will create an IVR application that can be used with the auto dialer.

2. Create a DTMF prompt item

To have the system to press 1, you need to create a DTMF item. For details, please see the related section in enter long distance access code.

3. Wait five seconds

There is no wait function in IVR Studio. But it should be easy to create such effect. All you need to do is create an audio prompt, and set it to play an audio file that contains 5 seconds of silence.