Touch tone key not available from parent element

when i tried to validate my ivr application i got the following error message:

Error : (Element Ostenburg transition condition) To Favorability: Touch tone key not available from parent element

this is my first application

This error means the application/design does not have the touch tone key define. This error is best explained through an example.

Let’s assume you have a choice element and asking people to press 1 for something and press 2 for other. Then you need to define 2 chile elements, one corresponds to press 1 and the other corresponds to press 2. Let’s call then element 1 and element 2.

In order for the sytem to know which key it is expected to transition from the parent element to child elements, the touch tone key 1 and 2 must be defined in the child elements. Open element 1, in the Transition from parent element, specify the touch tone key (1) as the expected value.

You can open some of the included sample designed to see what you need to do.