Share This Post:
Setup Audio Guide using IVR
I have some questions about you product
1.- I live in norway, can i use this product in a normal telephone line here? what requirements are for using you software?
2.- Can i use this software also in mobile phones?
3.- I need this software for one reason… I have an artistic project, people will go to an exhibition, and they can call to a telephone number… when they call, they get a wellcome message, and they can aftewards select from 01 to 20 audios to hear different audios related to the exhibition,,, the point is, they will come to the exhibition, but they can follow the exhibition by hearing the 20 audios related to each photo of the exhibition… at the end of each audio they go back to the main menu, and can continue hearing the other audios… Can your software do something like this?
4- in order to do this, and if your software can do this, what plan should i buy?
5- what extra requirements do you think i need to do this? thanks,
Based on what you described, you are likely to have many people to call at the same time. We recommend you setup the Voicent system with a VOIP service provider in Norway. If you project that you may need 48 simultaneous calls at peak time, then you need get a VOIP account with at least 48 channels. Each channel can handle one call at a time. Most VOIP service offers monly plan or pay per call plan, so you can discontinue the service once the exhibition is over.
For Voicent software , just get Voicent IVR Studio. It should allow you to set up your audio guide easily by using the graphical user interface. There are samples and tutorials come with the product.
Regarding question 1 and 2, yes, anyone can call your VOIP service phone number using there regular phone or mobile phone. Regarding question 4, you need to get a service plan from a VOIP service company. Voicent only offers software that enables you to set up what you specified and utilize the VOIP service for the phone calls.
Share This Post: