Time column in Broadcast IVR application

How to make the default female voice for time and date to work

Go to Voicent Gateway > Setup > options > TTS tab, choose “female” for “pre-recorded voice selection”

did that – how do you use that in IVR? What variable can you choose – can you make a time column in Broadcast/IVR so it will use that voice for time and date? Even if its a future time and date?

To use it in IVR, you’ll need to specify the prompt type. There are several special types for text: date, time, digits, characters, phone number etc. The Prompt Type dialog window is accessed by clicking the Prompt Type button in an IVR element’s prompt tab.

To make a time column in BBP, go to the root element of your IVR application, select Properties, then add a TTS column in the BroadcastByPhone tab. Then you can select the BBP column in your prompt with a date prompt type.