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Transfer call to an extension

We want to create prompt to transfer call to different Extaintions. like we will create one prompt “press your extainsion number to transfer your call” then call should transfer to dialed exten number.

This should be easy to implement in IVR Studio. All you need to do is create a transfer element, enter the prompt as you described. Then in the Transition from Parent box, select if the condition is met and enter the following condition:

isextension(__VG__LAST_RESULT__)

and for Transfer call to phone/agent, enter

'ext:' + __VG_LAST_RESULT__

The element is shown below:

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