Share This Post:

Manually restart the gateway

If I manually exit the Gateway program (through the task manager), how do I re-start the Gateway program? I don’t see a link to it anywhere. There’s an icon on my desktop (and start menu) for the Broadcast by Phone, but neither place has a Gateway icon or link.

Voicent Gateway is a Windows service, so you have to start it from the service panel. For Windows XP and earlier, you can start the services window from Windows Control Panel > Administrative Tasks > services. Find Voicent Gateway entry and click start. For later Windows, you can find the services panel from the Task Manager.

You can also run the gateway service from command line. Use:

net start VoicentGateway
net stop VoicentGateway

Since the gateway is run as a windows service, it does not have a user interface. So there is a client program to interface with it. To run the client, after you started the gateway service, click the program: C:\Program Files\Voicent\gateway\bin\vgate.exe

The client gateway will display the gateway icon on the windows taskbar.

Share This Post:

This entry was posted in IVR Usage. Bookmark the permalink.