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Neighborhood Crime Watch Application
Will any version of Broadcast By Phone (maybe the Professional version?) allow me to record a caller’s phone message, and then broadcast that message out to a list of phone numbers? If so, can the callers be restricted via a passcode? Can the callers be prompted to confirm that they are OK with their message before it goes out? And can this all be done out of the box, or do I need a developer? Background: We have a neighborhood crime watch, and we want any neighbor to be able to report suspicious activity to all of the other neighbors
Broadcast By Phone is an outbound call application, so it won’t be able to handle incoming calls. For the application you mentioned, you need Voicent IVR Studio, an inbound call application. Actually, the IVR Studio tutorial is to design an application just like what you described. It accept an incoming call, record and message, and than launch Voicent Broadcast By Phone program to broadcast the audio message to a call list.
With IVR Studio, you should be able to set a passcode, confirm whether a recording is OK, and do much more.
You probably do not need a developer for this application since the tutorial should cover most of it. We recommend you download the software and give it a try. To access the tutorial, select Help > Product Walkthrough… from the program main menu. Click here for more info on IVR Studio.
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