Setup Museum Guide

I’ve just downloaded your product, was hoping to set up a trial run for a museum-type educational phone system, where we can give people a number to dial to find out about site A, another number to find out about site B, etc. The help video seems to be for setting up other services, and the support center page doesn’t appear to have this type of system, that I can find. Can you tell me where I should go on your web site, or in the tutorial, for help on setting up this kind of system?

I am most interested in the pay-as-you-go phone system, such as Guide By Cell type of service. Your price seems reasonable. But we’d have at least 70 recordings that we’d need to be able to deliver. Thanks for your help.

First, thank you for trying Voicent software. To setup a self-guide system, you can use Voicent Flex PBX or Voicent IVR Studio product. For simple system, you can use Flex PBX, and all you need to do is setup multiple levels of auto attendants to deliver your audio recordings. If you want to customize further, getting more information from your web site, you can use Voicent IVR Studio.

When you start Flex PBX program, select Help > Product Walkthrough… from the program main menu. Take a look at instructions on how to setup an auto attendant. It should be easy to set up a menu such for press 1 to go to site A, press 2 to go to site B, etc. You can then create sub-menu (another level of auto attendant) to handle more choices for site A or B.

In terms of pricing, Voicent software is a one-time purchase. There is no per month fee. Optionally, you can pay to renew the support contract and always get the latest release. Once you purchased our product, the only think you need to is your phone bill. But for incoming calls, it is usually pretty cheap. For example, Callcentric sells a 2 channel incoming number for about $3 a month.