Share This Post:
Password verification by phone
I was wondering if I could do the following thing using your Studio Application:
1. Get a number from the caller
2. Send the number parameter to as web request.
3. Get an answer from the web with the correct password.
4. Ask the caller for his numeric password
5. Verify the password give with the password that the web server sent.
6. If correct, ask for another number then send it to the server.
7. If incorrect, give another chance and hang up.Is that possible using your Studio Application with SIP lines?
Yes, it should be relatively easy to implement with Voicent IVR Studio.
Use the digits element to collect a number from the caller; use another digits element to collect the password. Then use the built-in web action to sent HTTP POST request (with the id and password entered) to your website. Use the web return to check whether it is correct or not. Create two child element to handle the correct and incorrect answers.
We have instructional video in the IVR studio tutorial also.
Share This Post: