IVR Studio – Record Element Format

I am trying to setup a IVR Studio Inbound application that will pick up a call when our store is closed letting people leave a voice mail, however when I specify the location and name of the .wav file IVR Studio will not work. The type I am using is ‘C:\Offline Voicemail\’ + __VG__CALLER_ID_NUMBER__ + ‘-’+__VG__CURTIME_MILLIS__+ ‘.wav’

Hello!

When you use the record element you must use forward slashes instead of backslashes, so if you used ‘C:/Offline Voicemail/’ + __VG__CALLER_ID_NUMBER__ + ‘-’+__VG__CURTIME_MILLIS__+ ‘.wav’ instead it would work.