Share This Post:

Voice Recorded Survey

can you do a voice recorded survey that captures a wav and emails me it on the voice broadcasting system

for example for my interviews-”hi this is abc company you filled out our online application for the sales job we are hiring for, this will record your voice and send us your voicerecorded interview. tell me about your past sales experience and then press 1 for the next question…..\”we ask a few questions and then at the end the voice interview is emailed to me

Yes, you first use Voicent IVR Studio to design your survey and response, then select the designed survey application for Voicent BroadcastByPhone program.

We have a sample Broadcast a multi-question survey. The only difference is that the sample captures the touch tone key responses. To capture voice responses, simply replace the Choice Element in the IVR callflow to Recording Element.

To send the voice recording as an email, please see IVR sample: Voicemail to Email. This sample requires you to enter your SMTP email server and account information by modifying the included Java program. This might be a little challenging if you do not have IT background. But the good news is that for the upcoming release (6.4), the email action will be built-in, so it will be much easier to send an email from an IVR application.

Share This Post:

This entry was posted in IVR Usage. Bookmark the permalink.