Autodialer handling voicemail

I have a question: If a cell number is called and the number is NOT answered live-will this software wait through the entire cell phone voice mail even through a “key press is required” voice mail message before starting the message? Will the software reconginze this situtation? Or upon the cell phone answering does the message start then? If that is the case is there any way around this situtaion? Thank you for giving this matter your attention

Broadcast by Phone auto dialer should handle most answering machines and voice mail systems correctly. For simple answering machines and voicemails, the system will wait till the beep and then play the message. The detection is based on statistics, so the system will make mistakes from time to time. No system today can be 100%. One useful tip is to repeat the answering machine message just in case.

For more complicated voice mail systems with different levels of menus, you need to design the outbound call to press the specific key at specific time. The design of your outbound message can be accomplished through Voicent IVR Studio. However, in order to do this, you have to know the system ahead of time.

If you have a particular system to test, you can download Voicent autodialer and IVR software and give it a try.