I install 6.1.0 to use skype, my BroadcastByPhone, works fine, but IVR studio do not start. IVR check for the gateway after that try to open the main form, but this stay blank (white) and after few minutes the is not responding message appear, I already uninstall and install it again, but the same problem happened.
Looks like the .ivr file is corrupted. IVR studio is trying to open the last opened .ivr file. You can rename or delete it and try to open IVR studio again.
Soft-IVR is a software only solution that utilizes a third-party service provider for telephone services. Voicent IVR system, when used with Skype, is a typical Soft-IVR system. Soft-IVR software are installed on site and there is no hardware to install or configure.
When an incoming call is active, Voicent IVR system directs Skype to answer the call. Once the call is answered, the active IVR application on Voicent Gateway is used to control the call flow. For example, it might ask the caller to enter a telephone extension for call transfer.
Soft-IVR solutions are much easier to be integrated with existing IT infrastructure, since they are deployed on site. For enterprise that security is a must, this deployment choice can reduce a great deal of complexity. Compared with a fully hosted IVR solutions, or a completely self-hosted IVR solutions, Soft-IVR solutions provide the best of both worlds while at the same time avoid their shortcomings.
My client needs to build an application with voice/tone input via phone, then to use a .Net application and return results via TtS. Can you provide products to meet these needs?
You can try Voicent IVR Studio to build your voice/tone application. Just download the software and go through the ivr tutorial, you should get a better idea what the product can do for you.