PBX extension for each PC

please i need to know how can i specify an extension for each PC and how voicent can know that this extension is for that PC fo example

A Flex PBX extension does not have to be specific for a specific PC. For example, if you specify the extension to use RemoteAgent as follows, then John can login from any PC. Your Flex PBX system can run in the office, and John can login from home or anywhere there is internet connection.

Posted in PBX |

Use Neospeech with TTS plug-in

we purchased neo speech text to speech engine, looking for integration with gateway. Neospeech comes with it’s own text to speech engine. I would like to know how to apply plugins.

That should be easy.

Install the Neospeech software, reboot. Open Voicent Gateway, select Setup > Options > text-to-speech, then select the voice provided by Neospeech.

Posted in IVR General |

SIP certified PBX for Skype

It seems that Skype has a beta version of business application that may suit my needs. It requires a SIP certified PBX. Is Voicent’s flex pbx SIP certified to accept the Skype beta program?

Actually, ALL Voicent programs can utilize Skype SIP directly without a PBX system. That of cause, include Flex PBX.

Since SIP is the standard for VOIP service, you do not have to go with Skype. Almost all VOIP services use SIP. At this moment, unlike the regular skype subscriptions, Skype for SIP does not offer the most competitive calling rates. For a sample of other SIP services, please see use SIP for Voicent.

Posted in VOIP |