Tag Archives: ivr-studio
Voicent Workflow System
New to version 9.1.0, Voicent is introducing a workflow system that features full integration with existing Voicent software. With a workflow system in place you will find that it’s much easier to keep track of your customers and stay in … Continue reading
Posted in IVR Developer, IVR General, IVR Usage, Outbound IVR
Tagged IVR, ivr-studio, java, workflow
Interacting with JSON Posts in IVR Studio
Starting with release 9, Voicent will offer JSON POST support throughout IVR Studio. The steps below will show you how to take advantage of a JSON. First, select your parent element in IVR Studio, for an Incoming Call it will … Continue reading
Posted in IVR Usage
Tagged ivr-studio, json, json post
Integrating BroadcastByPhone columns within IVR studio
I’d like different call flows based on different languages and countries in one IVR (as prescribed by the columns in my imported list) – is that possible or will I have to run multiple campaigns simultaneously? If so, what is … Continue reading
Posted in IVR Developer, IVR General, IVR Usage, Outbound IVR, VOIP
Tagged auto dialer, broadcast, broadcastbyphone, column, IVR, ivr-studio