Tag Archives: java

Voicent Workflow System

Posted on March 21, 2014 | By Voicent Info

New to version 9.1.0, Voicent is introducing a workflow system that features full integration with existing Voicent software. With a workflow system in place you will find that it’s much easier to keep track of your customers and stay in … Continue reading →

Posted in IVR Developer, IVR General, IVR Usage, Outbound IVR | Tagged , , ,

Route Inbound Call using DID Variable

Posted on July 15, 2013 | By Voicent Info

Hi, i have 20 inbound trunks, each with a separate DID, I want to route my caller somewhere based on the DID number they called. Can Voicent help me with this? Voicent provides an Interactive Voice Response(IVR) system, designed to … Continue reading →

Posted in IVR Developer, IVR General, IVR Usage, Outbound IVR, PBX, VOIP | Tagged , , , , , , , , , , , , , , , ,

Call flow hangs when IVR accesses mysql database.

Posted on May 14, 2012 | By Voicent Info

The call flow hangs when IVR accesses mysql database. This error can be caused on Windows 64 bit machines that are running Java 1.6 (6) 64 bit JDK. This is remedied by installing the Java 1.6 32 bit JDK. The … Continue reading →

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