System integrator for IVR and Call Center Solutions

We are a system integrator. We like to customize and sell IVR and Call center solutions.   Currently we have an urgent need for a customized IVR solution (Inbound & Outbound) to be integrated with Avaya Communication Manager using SIP trunk.  Please share some light on  how  we can work together.

First, Voicent’s IVR and call center solutions work with almost all PBX systems and VOIP/SIP based phone services. The configuration should be simple, mostly just entering the SIP credentials in our software. We have phone service setup guide online for various systems and services, include Avaya.

We also provide IVR Studio, a developer tool for creating various interactive voice and text message applications. The software enables a developer to create apps at graphical and conceptual level using a call flow diagram; it also provides built-in support for integrating with relational databases, web sites, email servers, and any external programs. To get started with IVR apps, please start with the IVR tutorial and various sample apps we have online and in program.

You could test our platform using the trial software. It can be downloaded directly from our website. There are limitations of the trial software, so most of our developers and partners utilize our monthly lease program to setup their local development environment. A 2 line IVR tool can be leased for only $53. For more info, please take a look at our lease program.

We provide various support for our customers and partners. For basic usage, simply email support at voicent dot com with your questions. Please be aware programming questions require special developer support. But many developers find the software easy to use and require no support.

Our reseller/partner also enjoy discount when ordering our software. To sign up as our reseller, please email sales at voicent dot com.