Monthly Archives: December 2008

Skype attachment status failure

Posted on December 11, 2008 | By Voicent Support

Skype Attachement statsus failure. My gateway will not connect to my Skype. Help Please. The log files you submitted contains the following line: 08:30:43.197 T-03428: Skype API attached 08:30:43.197 T-05244: Outcall server 8455 started 08:30:43.207 T-03428: Skype version: 3.8.0.188 08:30:43.207 … Continue reading →

Posted in Predictive Dialer |

Call transfer on predictive dialer

Posted on December 9, 2008 | By Voicent Support

I’ve went through the online help guides and have not been able to figure out how to get the call to transfer to another number. This is essential to what I am trying to do and a requirement to move … Continue reading →

Posted in Predictive Dialer |

Agent work remotely

Posted on December 5, 2008 | By Voicent Support

I expect to make 15-25,000 calls per week routed to 4-6 remote agents so I also need some advice on how to set up multiple accounts with Skye so as to limit scrutiny of the fair usage rule. If you … Continue reading →

Posted in Predictive Dialer |