Yearly Archives: 2009

SIP is recommended for predictive dialer

Posted on July 16, 2009 | By Voicent Support

Starting from release 7, SIP is the recommended VOIP service for Voicent Agent Dialer, especially when predictive dialing is used. Skype has been until recently the VOIP recommended by Voicent, since SIP support is not available in release 6 and … Continue reading →

Posted in Predictive Dialer |

Test Predictive Dialer Remote Agent

Posted on July 10, 2009 | By Voicent Support

I am running the Shareware version of AgentDialer. I have set up with 2 agents – 1 at the server and 1 at a remote PC in our office running off of the network. My test phone list consists of … Continue reading →

Posted in Predictive Dialer |

SIP Predictive Dialer

Posted on July 10, 2009 | By Voicent Support

Santa Clara, Calif. – July 10, 2009 – Voicent Communications, Inc , a provider of comprehensive business phone software, has announced the support for SIP (Session Initiation Protocol) among all its current product lines, including IVR Studio, Flex PBX, Agent … Continue reading →

Posted in Predictive Dialer |