Yearly Archives: 2009

Vonage softphone and SIP

Here is the good news. You can use Voicent software (starting with release 7) with Vonage directly (You do not need voice modem and the Vonage router/ATA box). Calls can be directly routed from Voicent software to the Vonage VOIP … Continue reading

Posted in Predictive Dialer, voip |

Setup caller ID

When voicent make calls it makes it as a unknown number. Is there anyway I can use my cell phone number to fix that problem. Voicent software has no control over the caller ID displayed. The caller ID display depends … Continue reading

Posted in Predictive Dialer |

Add 0 prefix for french phone number

in the agent dialer, in the spreadsheet, how can you place a 0 before the number? A regular French phone is composed like this : 01 77 88 99 All French numbers begin by 0. You do not have to … Continue reading

Posted in Predictive Dialer |