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Add 0 prefix for french phone number
in the agent dialer, in the spreadsheet, how can you place a 0 before the number? A regular French phone is composed like this : 01 77 88 99 All French numbers begin by 0.
You do not have to do that in the spreadsheet for every number.
Open Voicent Gateway, select Setup > Options > Outbound tab. Set “dial 0 for outside number”. Basically, you pretend you are using a PBX system that needs to dial 0 for outside line. In effect, the 0 is automatically added to every phone number in the spreadsheet.
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