Monthly Archives: April 2010

New Customer Questions

Posted on April 16, 2010 | By Voicent Support

Have a few questions: 1. The software does not seem to recognize most of the disconnected numbers. It show them as no answers. I spot checks many of the numbers with a hard telephone and they were disconnected. Is there … Continue reading →

Posted in Predictive Dialer |

Voicent Predictive Dialer Twits

Posted on April 16, 2010 | By Voicent Support

We are staring twittering on twitter. Follow us @voicent_twits on twitter.

Posted in Predictive Dialer |

Offsite agent no audio

Posted on April 12, 2010 | By Voicent Support

When attempting to connect using an off site remote agent ther is no audio in or out. I am assuming this is an issue with the router. We can connect just fine and the client is transfered to the offsite … Continue reading →

Posted in Predictive Dialer, voip |