Monthly Archives: October 2010

Use 72 lines for predictive dialing

Posted on October 23, 2010 | By Voicent Support

Can Voicent Agent dialer do 72 lines and what is the procedure … what do I sign up for? For all 72 lines to work instantaneously. I am using callcentic. Here are a list of steps to set up predictive … Continue reading →

Posted in Predictive Dialer, voip |

List of remote agents

Posted on October 21, 2010 | By Voicent Support

As per our requirements in an application,Is it possible to get the lists of remote agents who are online? Yes, open Voicent Agent dialer, select Predictive > Show Agents Logged In… To the Gateway, using web request we are able … Continue reading →

Posted in Predictive Dialer |

Testing with Asterisk PBX

Posted on October 1, 2010 | By Voicent Support

Am testing your demo freeware program. Is it possible to communicate/integrate with Asterisk PBX Yes. All you need to do is configure Voicent Agent Dialer as a set of Asterisk SIP extensions. Each extension will be served as a line … Continue reading →

Posted in Predictive Dialer, voip |