Testing with Asterisk PBX

Am testing your demo freeware program. Is it possible to communicate/integrate with Asterisk PBX

Yes. All you need to do is configure Voicent Agent Dialer as a set of Asterisk SIP extensions. Each extension will be served as a line for the predictive dialer.

It is usually not a good idea to transfer the call to an asterisk extension for predictive dialing. The reason is that when a predictive call is made, and there is a live human answer, you want the call to be transferred to an agent as soon as possible. It usually requires too much time if you transfer to an extension, have the Asterisk PBX ring the extension, and wait for the agent to pick up. The callee is going to hear silence and is likely to hangup the call.

Use Voicent Remote Agent program is a much better solution. The call will be transferred to an agent computer with screen popup, and the phone audio is immediately available for the agent to talk.