Monthly Archives: January 2013

Voicent Communications is happy to announce a new feature for Call Center Manager! Version 8.6.0 and later will now have the ability to view reports related to their agents. Some of the features in the agent report are as follows … Continue reading →

VOIP Service Error: 503 Service Unavailable for the SPA3102 can be a result of not allowing enough hang up time. To solve this problem from occuring you will need to modify a setting inside Voicent Gateway. Open “Voicent Gateway” and … Continue reading →