Run 2 call lists predictive dialing

I have a question. I have the enterprise edition agent dialer and have two remote agents set up, can i run two different list on the same machine, one to one remote agent and the the other to the second remote agent?

It is usually not recommended to run 2 list at the same time. The reason is that you could have more drop rate when 2 agents are
on separate lists. Here is a simple example, support the system dials out on all 4 lines, and line 3 and 4 get live answer so they are redirected to agent 1 and agent 2. So all calls are answered. Now suppose we run separate list, and line 1,2 are assigned to agent 1, and line 3, 4, are assigned to agent 2, when line 3 and get live answer, since both of them are assigned to agent 2, so one of the live answer will be dropped.

If you have to run 2 separate lists, then it is easier to use agent dialer software on each agent’s computer, each with a 2 line
system. So instead of getting a 4 line enterprise edition Agent Dialer, you should get 2 2-line professional edition AgentDialer.